What changes the price
Three things, and all of them are stated before you confirm anything. The treatment and its length form the base. Then the number of people: most treatments are priced per person, the duo being the exception with one price for the whole session.
Finally the address, but only in one direction: the eight usual neighbourhoods are at the standard price. For an address considerably further out, a travel supplement may apply, and it is told to you at confirmation, never added afterwards.
Why there is no online payment
It is a choice, not a technical limitation. A booking form here is a request for availability, not a transaction: we check that the slot holds, that a therapist is free and that the access works, then we confirm. Taking money before that check would create refunds for nothing.
In practice that means no card is asked for at booking, no card details are held, and you only pay if the appointment actually happens.
Cancelling and changing
Tell us as soon as you know a slot no longer works, by WhatsApp or phone. A therapist reserves that time and sometimes turns down another request for you; a quick message frees the slot for somebody else.
Moving an appointment within the same day, or to another day, is usually straightforward subject to availability. Since nothing was taken, there is no refund to process.
The whole menu
Good to know
- Payment
- On the day, at the end. Confirm your preferred method when we confirm the booking.
Frequently asked questions
Why are prices not shown on the site?
Because it depends on your request: the treatment, the length, the number of people and sometimes the distance. We send it to you on WhatsApp with the booking summary, before the appointment, and you confirm it with one tap. You never discover a different price at the end of the session.
Should I tip?
It is not expected and the quoted price stands on its own. In Morocco tipping is common if you were happy, but nobody will make you feel either way about it.
Is there a surcharge for a late appointment?
No. A 9pm or 10pm slot costs the same as an afternoon one. Hours run 9am to 11pm every day, Sundays included, with no premium.
What happens if I cancel?
Just tell us as early as you can. Since no payment was taken there is nothing to refund and no fee applies. We only ask for the message, so the slot can be freed.
