Before booking
Booking is a request for availability, not a transaction. You pick a treatment, a slot and a place, leave a contact, and we reply to confirm. No card details are asked for at any point in that step.
The form is eight short questions, one per screen. Two can be skipped: the name of your accommodation, and the therapist preference. On the neighbourhood question, “I’m not sure” is a valid answer and does not stop you finishing.
Before the arrival
Allow a clear space of roughly two by three metres and, in a hotel, tell reception. There is nothing else to prepare: table, linen, oils and towels come with the therapist.
A shower beforehand is pleasant but not necessary. If you have just been in the pool, though, dry off properly and leave about twenty minutes: oil holds badly on wet, chlorinated skin.
During and after
You stay covered throughout and only the area being worked on is uncovered. You can ask for more or less pressure, skip an area, or say you would rather have quiet, at any point and without explaining why.
Afterwards, drink water and try not to rush off. After a hammam especially, leave twenty-four hours before direct sun or hair removal: the skin is more sensitive than usual.
The essentials in five lines
- Booking
- Eight questions, no card details, a reply from a person.
- Hours
- Every day 9am to 11pm, last slot at 10pm.
- Space
- Roughly 2 × 3 metres clear. A standard room is fine.
- Payment
- On the day, at the end of the treatment.
- Cancelling
- Just tell us. No fee, and nothing to refund.
Frequently asked questions
How far ahead should I book?
Same day is often possible, especially in the medina, Gueliz or Hivernage. For an evening slot, a weekend, or a treatment for several people, allow a day or two. The form shows the slots that are genuinely free.
What happens if the therapist is late?
We message you on WhatsApp as soon as we know, with an honest estimate. The treatment is not shortened because of a delay on our side; and if the new timing no longer suits you, you can cancel at no cost.
Can I book for someone else, as a gift?
Yes. The person simply needs to know and agree, and to be able to speak with the therapist at the start of the session. Give us their first name and a direct contact for the confirmation.
Are there any contraindications?
Tell us about any recent injury, surgery, heart condition, thrombosis, high fever, skin condition or pregnancy. Depending on the case we will adapt the treatment or advise waiting. If you have any medical doubt, ask your doctor first: we are not medical practitioners.
What is the fastest way to reach you?
WhatsApp, in French, English or Arabic. Phone also works during opening hours. The form is well suited to anything that is not urgent.
